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Gen Detective by Rumblesoft, Inc. Rumblesoft, Inc.

Frequently Asked Questions (FAQ)


GenDetective v3 is "stuck" on startup!

GenDetective v2 is "stuck" on connecting to the database

Installation FAQ



Large Family Trees

Non English Versions of Windows


Error Messages

Every Report Returns An Error


General Questions

How do I run a report?

Does GenDetective Use The Internet?

Where are my GenDetective reports stored?

Is there a GenDetective app for my phone or tablet?

Can I view my reports on my smartphone or tablet? What about my Kindle?

How do I transfer my GenDetective reports to my Android tablet or smartphone?

How do I transfer my GenDetective reports to my iPhone or iPad?

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